Warranty Information
We stand behind the quality of our products with comprehensive warranty coverage.
2-Year Limited Warranty
All VIECASE products come with our comprehensive warranty coverage
Coverage
Defects in materials and workmanship under normal use
Duration
2 years from the date of purchase
Service
Free repair or replacement of defective parts
What's Covered
Manufacturing Defects
Faults that occur during the manufacturing process
Material Defects
Issues with the quality of materials used
Workmanship Issues
Problems related to assembly or construction
Functional Failures
Products that stop working as intended
What's Not Covered
Normal Wear & Tear
Expected deterioration from regular use
Accidental Damage
Damage caused by drops, spills, or accidents
Unauthorized Modifications
Changes made by someone other than VIECASE
Commercial Use
Products used in business or commercial settings
Warranty Claim Process
Contact Us
Reach out to our support team with your issue
Provide Details
Share product info and describe the problem
Assessment
We'll evaluate if it's covered by warranty
Resolution
Repair, replacement, or refund as appropriate
Extended Warranty Options
3-Year Extended Warranty
Extend your coverage for an additional year with enhanced protection.
- • Additional year of coverage
- • Priority support
- • Express replacement service
- • 20% off future purchases
5-Year Premium Warranty
Maximum protection with premium benefits and exclusive services.
- • 5 years total coverage
- • VIP customer support
- • Free annual maintenance
- • 30% off future purchases
Need warranty service?
Our warranty team is ready to help with any claims or questions.